We have an exciting opportunity available for a Sr. Agency Management Specialist in WI! This role serves as a liaison between the company and agents and acts as a relationship manager for our agents, regional underwriting team and corporate departments. The person hired into this role will assess the strengths and weaknesses of agents and assists them in achieving a mutual goal of profitable growth in both volume and policy count. They will also ensure that agents are familiar with and use Selective’s initiatives, products, policies, procedures and services. They will be responsible conducts training and trains and mentor AMS at lower levels. All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements.
Develop a profitable agency force that is familiar with Selective’s initiatives, products, policies, procedures and services
Makes consistent underwriting decisions, adheres to company pricing philosophies and promotes ease of doing business with Selective.
Monitors agency results and follows up with agent both as to growth/profitability and compliance with company’s initiatives, procedures and policies
Develop professional working relationship with agent, regional underwriting and claim teams, and corporate departments. Conduct underwriting, sales and information technology training for agents and their staff.
Keeps two-way communication between agent and company continuously open and viable; and encourage agent usage of all Selective communication devices especially eSelect
Performs inspections as determined by Loss Control Guide, makes risk improvement or correction of deficiency recommendations and promptly follow up on same, documenting the file accordingly.
Stays alert for and advise company of any industry information, new ideas, products or any changes in other carrier philosophies that could positively or adversely affect Selective
Audit agents One & Done book of business and provide quality assurance feedback to agent and underwriting team.
Meet regularly and frequently with CMS, Loss Control Rep, Bond Rep, Personal Lines Rep (if applicable) and AFR (if applicable) to discuss each agency.
Responsible for automobile travel within territory traveling to agent offices. Car travel represents approximately 40-50% of employee’s time
College degree preferred with 6+ years underwriting, marketing or field underwriting experience.
The following experience is also preferred:
4 years Agency Management, rating
3 years Claims, loss control-inspection
Must be results oriented with a proven track record in establishing, prioritizing and achieving business goals. This role is for a seasoned AMS with proven track record.
Demonstrated superior communication, negotiation & presentation skills
Must be a high achiever with superior organizational skills who is self-motivated, pro-active, flexible, and able to work independently, from a remote location.
Must be able to maximize technology to ensure high productivity ( Must be proficient with Microsoft Word, Excel, PowerPoint and all internal business related software).
Must have valid state-issued driver’s license in good standing.
Selective is an Equal Employment Opportunity employer. Selective maintains a drug-free workplace.