Selective Insurance Company of America

  • Property General Adjuster - Pittsburg, PA

    Location US-PA-Pittsburgh
    Experience (Years)
    Full-Time Regular
    FLSA Status
    Job ID
    Travel %
    Auto Reimbursement
  • Overview

    The purpose of this position is to provide direct handling of the company’s large and complex property claims. This person will investigate the claim, estimate the property damages, select and deploy experts, obtain appropriate claim documentation, and effect accurate settlement within the prescribed authority and standards of performance. All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements.


    • Effectively evaluates and resolves coverage issues for commercial and residential property and inland marine claims for assigned region with availability to assist as needed in all other regions.
    • Investigates, evaluates, negotiates and resolves property-related damages of $300,000 (aggregate) and above. May adjudicate some of the company’s largest and/or most complex property claims. Responsible for all coverage determinations, negotiations, reserving and settlement within established authority including complex business income losses.
    • Provides required reports to Claims, Underwriting, Reinsurance and Actuarial on significant exposure cases.
    • Responds to catastrophe claims handling in accordance with company CAT plan.
    • Effectively and efficiently manages vendors and expenses.
    • Provides training in coverage or estimating and direct assistance to regional CMS’ as may be requested by management.
    • Reports on all cases going to trial on a timely basis and attend portions of litigation or trials when summoned or when requested by management.
    • Provides mentoring, direction and leadership to subordinate colleagues.
    • Ensures proper referrals and timely updates to appropriate Reinsurer(s).
    • Must be able to drive an automobile to travel within territory. Car travel represents approximately 25-50% of employee’s time and a valid driver’s license.



    • Experience in complex coverage analysis and significant large loss evaluations;
    • Superior communication and strategic negotiation and claim disposition skills along with proven problem-solving skills;
    • Excellent presentation skills;
    • Moderate proficiency with standard business-related software (including Microsoft Outlook, Work Excel, and PowerPoint.
    • Sufficient keyboarding proficiency to enter data accurately and efficiently
    • Must possess or secure and maintain appropriate state adjuster license(s) and continuing education credits.
    • Must have valid state-issued driver’s license in good standing and be able to drive an automobile.
    • Must have the ability to work varying shifts.
    • Bachelor’s degree or equivalent experience preferred.
    • Requires a minimum of 5 years claims experience and a minimum of two years’ experience handling large property claims.
    • Requires thorough knowledge of Commercial and Personal Lines coverages.
    • Experience with Xactimate or other computer-based damage estimating software.


    Selective is an Equal Employment Opportunity employer. Selective maintains a drug-free workplace.


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