Selective Insurance Company of America

  • Premium Audit Technician

    Location US-NJ-Hamilton
    Experience (Years)
    Full-Time Regular
    FLSA Status
    Job ID
    Travel %
    Auto Reimbursement
  • Overview

    We have an exciting opportunity open for a Premium Audit Technician.  This role ensures commercial lines policy audits are completed in accordance with manual rules and premium audit guidelines. It handles incoming calls and inquiries from insureds, agents and underwriters. All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements.


    • Reviews and analyzes mail Audit information supplied by the insured. Applies appropriate classification codes in accordance with manual rules, state regulations and premium audit standards to determine appropriate premium. Reconciles exposure basis against verification source documents. Researches classifications and rules using PAAS, ISO, NCCI and other state manuals.
    • Reviews physical audits prepared by internal auditors and external vendors. Examines audits for errors, reviews classification, operations and ownership of each named insured. Confirms all named insureds’. Verifies audits adhere to state and manual requirements. Has authority to issue final audits and endorsements with premium change up to $20,000. Refers premium changes in excess of $20,000 to manager or supervisor
    • Determines final premium basis and exposure information, processing rating information, and ensuring appropriate preparation of the Final Audit statement for the insured.  Analyzes existing data, ISO rules, industry and statutory materials, and claims.  Consults with premium auditors to research particulars of physical audits to ensure accuracy and compliance prior to billing.
    • Communicates through direct contact with agents, insureds, internal and external auditors to clarify missing, incomplete or erroneous information relative to the audit completion, policy procedures and class code information. Has authority to apply judgment to place billing holds and document billing system to resolve customer disputes.
    • Responds to inquiries from internal and external customers. Consults with underwriting and directly with the appropriate WC boards for approval of codes when additional classes are discovered through the audit process. Addresses and responds to inquiries from unit stat and state bureaus.
    • Responds to and resolves audit disputes and makes appropriate changes to revise audits as needed.  Place bill holds on policies in dispute and documents all pertinent systems.  Compiles pertinent facts related to disputes, documents and communicates the results of the analysis. Has authority to revise vendor physical audits when additional information is supplied.
    • Utilizes automated premium audit work management system, commercial lines automated system and other tools to complete assignments in accordance with established goals.
    • Maintains familiarity with all insurance manuals, premium audit manuals, handbooks, guides and related materials.
    • Utilizes Premium Audit Management system to maintain established customer service levels and business objectives working independently with minimal supervision to achieve established goals.
    • May train new and/or less experienced technician


    High school diploma or equivalent is preferred.


    3-5 years Premium Audit reviewing experience

    1 year Accounting experience

    1 year NCCI, PAAS and ISO Rules and Classification experience

    1 year Underwriting experience


    Maintains familiarity with all insurance manuals, premium audit manuals, handbooks, guides and related materials.

    Ability to work independently

    Strong PC skills including Microsoft Word and Excel. 

    Possesses solid interpersonal skills

    Excellent oral/written skills and ability to interact with customers, agents, peers, field staff  and claim handling



    Selective is an Equal Employment Opportunity employer. Selective maintains a drug-free workplace.




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