Selective Insurance Company of America

  • Learning & Development Administrator

    Location US-NJ-Branchville
    Experience (Years)
    Human Resources/Payroll
    Full-Time Regular
    FLSA Status
    Job ID
    Travel %
    Auto Reimbursement
  • Overview

    Provides administrative and technical support to all aspects of the Leadership and Professional Development function including but not limited to vendor coordination and administration, Tuition Assistance Program, Leadership University and Professional Development programs or courses, Talent Management, budget and reporting. All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements.


    • Proactively manage all courses for Leadership and Professional Development. Responsible for logistics of all programs, Branchville and Regional (Classroom set-up & AV requirements, program materials, catering, etc.). Coordinates with Corporate Communications to publish course calendars, course descriptions, registration reminders, etc. Administers course surveys to gather metrics and feedback. Completes scorecard metrics on a quarterly basis to track completions, quality scores, and produce / analyze data. Acts as a liaison with employees, internal presenters and outside vendors. Assists in researching Leadership and Professional Development programs, courses, facilitators, and vendors. Liaison with Procurement department on contracts, SOWs, and NDAs for all vendors.
    • Manages Tuition Assistance Program. Acts as an employee resource for program information. Creates and coordinates communication regarding the Tuition Assistance Policy and program administration. Tracks program participation. Processes tuition reimbursement requests according to policy guidelines, communicates tax implications and maximum expenditures, and prepares accounting information for accrual reporting. Coordinates with outside educational institutions. Liaison to IT for electronic forms.
    • Administers department budget according to plan. Monitors expenditures and tracks department budget including program costs, invoices for payment, and contract obligations. Completes thorough reconciliation of all charges on a monthly basis including detailed expense reporting and financial accounting. Produces quarterly report to analyze YTD expenditure and forecast of remaining budget dollars. Makes recommendations for adjustments to expenditures and ways in which budget dollars can be best utilized.
    • Provides as-needed administrative support for Talent Management processes including Talent Review, Succession Planning and Development Planning process. Creates, maintains and aggregates data associated with Talent Management. Assists in the development of presentation materials for Talent Management meetings.
    • Learning Management System administrator for technology platforms used by the department including DiSC®, Success Factors (ePerformance, Talent modules), TKI, Korn Ferry Voices and various other systems and platforms. Ensures data is accurate, available, and current. Provides assistance to employees.
    • Responsible for general administrative support functions such as coordinating calendars, travel, and speaking arrangements; maintaining files and folders (physical and electronic); recording minutes at department meetings; maintaining the corporate intranet leadership web page. Maintains procedure manual for position.
    • Responsible for the administration and general upkeep, as well as design, of the department SharePoint pages.
    • Responsible for Learning analytics and reporting based on LMS information and HRIS output. Maintains Leadership Scorecard for all programs.
    • Responsible for project management of multiple department initiatives including creation of project plans, vendor coordination, and tracking.
    • Performs any/all of the above duties for the Insurance Learning Services department on an as-needed basis.


    • 5+ years of secretarial, office automation and administration experience. Must maintain confidentiality, exhibit good decision-making, exercise independent judgment, initiative, and tact with dealing with management, supervisors, staff, and the general public.
    • Must possess strong PC skills, including direct experience with Microsoft Word, Outlook, PowerPoint, and Excel.

    • Excellent communication skills (verbal and written), including editing and proofreading skills.


      Must be enthusiastic, a self-starter, detail-oriented, and able to work independently. Must possess ability to understand departmental operations and procedures, and must be able to organize projects, prioritize workflow, and complete multiple tasks simultaneously and accurately.

    • College degree preferred plus 2 years of HR experience preferred.



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